Svidware Contact

Terms and Conditions

Last updated: February 23, 2026

Acceptance of the Terms

These Terms and Conditions ("Terms") are a binding agreement between Svidware, located at Abarbanel 24, Rishon LeZion, Central District, Israel ("we", "our", "us") and any person who accesses or uses our website and services ("you", "user").

By accessing or using our website or Services, you confirm that you have read, understood, and agree to be bound by these Terms, together with our Privacy Policy and any additional terms published on the website. If you do not agree to these Terms, you must not use the website or Services.

Nothing in these Terms shall derogate from the provisions of any law, including the Consumer Protection Law 1981 and regulations enacted thereunder, and to the extent that a conflict between the provisions of these Terms and the provisions of the law is discovered, the provisions of the law shall apply.

Eligibility and Age Restriction

The use of this website and the Services offered therein is intended for individuals over the age of 18 only. You represent and warrant that you are at least 18 years old and legally eligible to enter into these Terms, or, where applicable, you have all proper authorization to enter into these Terms. If you are under the age of 18 or you are not legally eligible, you are required not to make any use of the website and Services available therein.

Amendments of the Terms

We reserve the right to periodically amend or revise these Terms at our sole discretion; such changes will be effective immediately upon the display of the revised Terms. The last revision date will be reflected at the top of this page. Your continued use of the website and Services following such amendments constitutes your acknowledgment and consent of such amendments to the Terms and your agreement to be bound by them, and thus, it is recommended to review these Terms periodically. In the event of material changes, we will make our best efforts to post notification.

Our Website, Services and Content Offered

Our website provides general information and resources regarding our business, Services and products, and any other content related thereto, and may include, inter alia, articles, blogs, audio, images, reports, graphics, logos, etc. (collectively the "Content").

In addition, the website provides you with communications means which you can use to contact us, for example, if you have any inquiry regarding our business, Services or products, or sign up to our newsletter and mailing list (if applicable).

Please note that the Content is provided solely as general information and it does not constitute, and should not be considered, as professional advice or a substitute for professional advice, nor any offer or obligation, opinion, or recommendation on behalf of us.

In addition, the description of our Services on the website is for general information and marketing purposes only and there may be discrepancies between such description and the actual service. In any event, only an official document on behalf of us or a designated agreement executed with us for the purpose of its Services will bind us.

Any AI-generated content provided through our Services is for informational and entertainment purposes only and should not be relied upon as professional, medical, psychological, or legal advice.

We make reasonable efforts to ensure that the Content is up to date and accurate; however, we do not guarantee that no errors, mistakes or inaccuracies will occur and will not be held responsible for this matter.

The use or reliance on the Content is at your sole responsibility and risk, and we hereby disclaim any responsibility or liability for any decision made, or action taken or not taken, based on the Content, which is offered to users as-is.

The Company develops and operates digital platforms that provide AI-powered features and tools, accessible via paid subscription plans (together the "Services"). Subscription details, including pricing, features, and billing cycles, are described on the respective platform's website at the time of purchase.

The purchase of a subscription is permitted for (i) any individual who is at least 18 years old and/or entities represented by authorized personnel with the authority to bind them to a contractual agreement; and (ii) who holds a valid credit card issued by a recognized bank or other financial institution which we support; and (iii) who authorizes us to charge the card for the total amount of the purchase, including applicable taxes.

When performing any online operation, you will be required to enter complete and correct information required and requested by us or the system, including first name, last name, email address, and payment details.

Approval of the transaction by the credit card company or payment gateway is a prerequisite for approval of any subscription. In the event that the transaction is not approved by the financial organization, the transaction will not be valid and the order will be void and canceled.

We will not be responsible for any error made by you while entering information for the purpose of an online purchase, including personal identification information. Notwithstanding the aforesaid, we reserve the right to cancel any such transaction.

Submitting false information about the means of payment is a criminal offense and subject to prosecution.

Purchasing a subscription on the Company's website constitutes inclusion into the Company's customer list, which may be part of the Company's direct mail distribution.

In rare cases, mistakes in information about the Services on the website, including their prices, may occur due to human error or typos. In these cases you will not be able to benefit from the error and will be asked to purchase the Service at the correct price. We may cancel or change any promotion at any time.

All prices displayed on the website include VAT, unless stated otherwise. The prices do not include any additional or other expenses that may apply.

Cancellation and Refund Policy

Cancellation of Services shall be governed by the provisions of the Israeli Consumer Protection Law, 1981 and the regulations enacted thereunder (the "Consumer Protection Law").

Subject to the Consumer Protection Law, a customer may cancel a transaction within 14 days from the date of the transaction or from the date of receipt of the transaction details, whichever is later, provided that, where the Service is scheduled for a specific date or period, the cancellation request is submitted no later than seven (7) business days prior to the scheduled commencement of the Service, unless otherwise required by law.

The above 14-day cancellation period shall be extended to four (4) months in the case of a customer with a disability, a senior citizen, or a new immigrant (as such terms are defined under the Consumer Protection Law), provided that the relevant status was disclosed to us during the transaction or in subsequent correspondence.

Where a customer is entitled to cancel a transaction in accordance with the Consumer Protection Law or as otherwise agreed with us in writing, cancellation shall be effected by submitting a written cancellation notice to our email address: [email protected].

The cancellation notice must include the customer's full name, identification number, and sufficient details of the Service or transaction to be canceled.

In the event of a lawful cancellation, we may charge a cancellation fee of up to 5% of the transaction value or 100 NIS, whichever is lower, as permitted under the Consumer Protection Law, unless a refund without a cancellation fee is required by law.

Use Restrictions

You hereby represent and warrant that you will not: (i) use the website and Content in an unlawful, illegal, fraudulent, or inappropriate manner; (ii) circumvent, disable, or otherwise interfere with security-related features of the website; (iii) copy, reproduce, republish, upload, post (unless where specifically permitted by us), transmit, or otherwise distribute the website, Content, or any part thereof, nor remove, deface, obscure, or alter the website or any Content therein including any copyright notices, trademarks, or other proprietary rights; (iv) use the website and Content for any non-personal or commercial purposes; (v) use the website and Content for benchmarking purposes; (vi) assert any proprietary rights in or to the Content or website; (vii) use our website to collect any information, including personal information, whether by electronic means or other means, through hacking or mining, including for the purposes of unauthorized mailing or using electronic means of penetration or any other means, including scripts; (viii) use our name, logo, or trademarks without our prior written consent; (ix) use the website and Content in breach of third parties' rights or our rights, including intellectual property rights and privacy rights, or in breach of these Terms; and (x) use the AI-powered features to generate content that is harmful, offensive, misleading, or in violation of any applicable law.

Without derogating from any other right or remedy we shall be entitled to under these Terms or applicable law, in the event of any suspicion by us that the user's use of the website does not comply with the provisions of these Terms or applicable law, we may track the user's use of the website, prevent the user from accessing the website, or disclose such information to third parties who will prove, at our sole determination, that they were harmed by the user's infringing activity, as well as take any other action that we deem appropriate to protect its property, rights, and third parties' rights.

Intellectual Property

The website and Content (excluding Third-Party Content) are owned by or contributed to the Company, including, but not limited to, any design, trade names, trademarks, logos, images, software, etc. Except as explicitly provided herein, no license, right, title, or interest to the Content shall be licensed to you, and we reserve any and all rights, title, and ownership of the website and Content. You shall not use our copyrights, trademarks, trade names, or other intellectual property in any way except to the limited extent as may be expressly agreed in these Terms. You may not remove or delete any intellectual property related notice or indications posted on the website.

Third-Party Content

The website, Services, and/or Content may further include information or links to third parties' websites and resources not operated or owned by us ("Third-Party Content"). By reviewing, using, or otherwise accessing such Third-Party Content, you will be subject to their terms of service and policies. We have no control over third parties' websites, nor the content provided therein, and we do not, nor are we obligated to, monitor them and we hereby disclaim all liability or responsibility related to such Third-Party Content. Inclusion of Third-Party Content on our website does not indicate our support, endorsement, or approval of such content or any other relationship with these websites or their operators. We do not guarantee the functionality of such links. We may, at our sole discretion, remove any link from the website at any time.

Privacy Practices

We respect your privacy rights. Our Privacy Policy provides information regarding our data collection and processing practices related to this website's users, and is incorporated herein by reference.

Website Availability and Changes

We reserve the right to revise, update, or make any changes to the website, Services, and Content, as well as to cease the operation of the website or any part thereof, including the Services offered therein, temporarily or permanently, at any time, according to our sole discretion and without prior notice. We do not guarantee that the website will operate or be available at any time, nor that no interruptions or errors will occur.

Disclaimer and Limitation of Liability

EXCEPT AS EXPLICITLY PROVIDED HEREIN, THE WEBSITE, SERVICES, AND CONTENT ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTY OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, AND MAKE NO REPRESENTATION OR WARRANTIES OF ANY KIND RELATED TO THE WEBSITE, SERVICES, AND CONTENT, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. WE MAKE NO REPRESENTATION OR WARRANTIES THAT THE WEBSITE AND SERVICES AND CONTENT ARE OR WILL BE AVAILABLE FOR USE IN ANY PARTICULAR LOCATION OR AT A SPECIFIC TIME, THAT THE WEBSITE WILL BE SECURED, UNINTERRUPTED OR ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, NOR THAT CONTENT WILL BE ACCURATE OR RELIABLE. WE MAKE NO REPRESENTATION OR WARRANTIES THAT THE AI-POWERED FEATURES WILL PRODUCE ACCURATE, COMPLETE, OR USEFUL RESULTS. YOU AGREE THAT WE WILL NOT BE HELD RESPONSIBLE FOR ANY DECISION MADE OR ACTION TAKEN OR NOT TAKEN IN RELIANCE ON THE WEBSITE, SERVICES, OR CONTENT, NOR DO WE ASSUME ANY RESPONSIBILITY FOR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, INDIRECT, CONSEQUENTIAL, SPECIAL, PUNITIVE, OR INCIDENTAL DAMAGES, OR DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, OR OTHER PECUNIARY LOSS, ARISING OUT OF THE USE OF THE WEBSITE, SERVICES, AND CONTENT, EVEN IF WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGES.

Indemnification

You agree to defend, indemnify, and hold us harmless and our respective officers, directors, employees, and agents from any third-party claims, damages, liabilities, and expenses (including reasonable attorney's fees) arising from your use of the website, Services, or Content that does not comply with these Terms or made in breach of any applicable law.

Jurisdiction and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Israel. You hereby agree to resolve any dispute you have exclusively with the competent court in Tel Aviv, Israel.

Miscellaneous

Entire Agreement — these Terms constitute the entire understanding between the parties relating to the subject matter herein.

Assignment — these Terms and any right granted herein shall not be assigned by you without our prior written consent. We may assign our rights and obligations set forth herein at any time, at our sole discretion.

Severability — should one or more of the provisions of these Terms be determined to be invalid, unlawful, or unenforceable in any respect, the validity, legality, and enforceability of the remaining provisions of these Terms shall not in any way be affected or impaired by such determination and will remain in full force and effect, and the provision affected will be construed to be enforceable to the maximum extent permissible by law.

Waiver — without derogating from the above, any delay or omission by either party to exercise any right under these Terms shall not be construed to be a waiver of such right. A waiver by either party of any of the performance provisions of these Terms shall not be construed to be a waiver of any succeeding performance or breach.

Notifications — any notification to the user will be made by email in accordance with the details provided during the purchase process. Such notice sent by email will be considered as received by the user within 7 days from the date of sending.

Contact Us

If you have any questions about these Terms, please contact us at:

Svidware